Privacy Policy
Last Updated: January 2025
Our Commitment to Privacy
Quantum Labs is committed to protecting your personal information and your right to privacy. This privacy policy explains what information we collect, how we use it, and your rights regarding your data.
If you have any questions or concerns about our policy or our practices regarding your personal information, please contact us at privacy@domain.com
1. Information We Collect
Personal Information You Provide
We collect personal information that you voluntarily provide when you:
- Submit inquiry forms or contact us
- Register for courses or educational programs
- Subscribe to newsletters or communications
- Participate in surveys or feedback requests
- Communicate with our support team
The personal information we collect may include:
- Name and contact details (email address, phone number)
- Educational background and professional experience
- Course preferences and learning objectives
- Payment information (processed securely through third-party providers)
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device and browsing activity:
- IP address and general location data
- Browser type and version
- Device information and operating system
- Pages visited and time spent on pages
- Referring website addresses
- Click patterns and navigation paths
2. How We Use Your Information
We process your personal information for the following purposes:
Service Delivery and Communication
- Respond to your inquiries and provide requested information
- Process course registrations and manage enrollments
- Send administrative information and updates
- Provide customer support and technical assistance
Website Improvement and Analytics
- Analyze usage patterns to improve our website
- Understand visitor preferences and behavior
- Optimize content and user experience
- Test new features and functionality
Marketing and Communications (with consent)
- Send newsletters and course announcements
- Provide information about new programs
- Share educational content and resources
- Invite participation in events or webinars
Legal Compliance and Protection
- Comply with legal obligations and regulations
- Protect against fraud and security threats
- Enforce our terms and conditions
- Respond to legal requests and prevent harm
3. Legal Basis for Processing
Under GDPR and Finnish data protection law, we process your personal data based on:
- Consent: When you have given explicit permission for marketing communications or optional cookies
- Contract: When processing is necessary to provide services you have requested or to enter into a contract
- Legitimate Interest: For business operations, fraud prevention, and website analytics
- Legal Obligation: When we must process data to comply with Finnish or EU law
4. Data Sharing and Disclosure
We do not sell your personal information. We may share your data with:
Service Providers
Third-party vendors who perform services on our behalf, such as hosting, email delivery, payment processing, and analytics. These providers are contractually obligated to protect your data and use it only for specified purposes.
Educational Partners
When relevant to your course enrollment, we may share information with partner organizations providing learning resources or industry project opportunities. We only share necessary information with your consent.
Legal Requirements
We may disclose information if required by law, court order, or governmental request, or to protect our rights, property, or safety.
Business Transfers
If Quantum Labs is involved in a merger, acquisition, or sale of assets, your data may be transferred as part of that transaction. We will notify you of any such change.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption of data in transit using SSL/TLS protocols
- Secure storage on protected servers with access controls
- Regular security assessments and vulnerability testing
- Staff training on data protection and privacy practices
- Incident response procedures for potential breaches
- Restricted access to personal data on a need-to-know basis
While we strive to protect your personal information, no method of transmission or storage is completely secure. We cannot guarantee absolute security but continuously work to maintain industry-standard protections.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy:
- Contact Form Submissions: 3 years from submission date
- Course Enrollment Records: 5 years after course completion
- Financial Records: 7 years as required by Finnish tax law
- Marketing Data: Until consent is withdrawn or 2 years of inactivity
- Website Analytics: 26 months from collection
After the retention period expires, we securely delete or anonymize your personal data. Some information may be retained longer if required by law or to resolve disputes.
7. Your Privacy Rights
Under GDPR and Finnish law, you have the following rights regarding your personal data:
Right to Access
Request a copy of the personal information we hold about you
Right to Rectification
Request correction of inaccurate or incomplete data
Right to Erasure
Request deletion of your personal data (subject to legal obligations)
Right to Restrict Processing
Request limitation of how we process your data
Right to Data Portability
Receive your data in a structured, machine-readable format
Right to Object
Object to processing based on legitimate interests or for direct marketing
Right to Withdraw Consent
Withdraw consent for data processing at any time (where consent is the legal basis)
Right to Lodge a Complaint
File a complaint with the Finnish Data Protection Ombudsman if you believe your rights have been violated
How to Exercise Your Rights
To exercise any of these rights, please contact us at:
Email: privacy@domain.com
Phone: +358 9 7392 6814
Address: Aleksanterinkatu 15, 00170 Helsinki, Finland
We will respond to your request within 30 days. We may need to verify your identity before processing your request.
8. International Data Transfers
Quantum Labs operates primarily within Finland and the European Economic Area (EEA). If we transfer your data outside the EEA, we ensure appropriate safeguards are in place:
- Standard Contractual Clauses approved by the European Commission
- Transfers to countries with adequacy decisions
- Compliance with Privacy Shield frameworks where applicable
- Your explicit consent for specific transfers
9. Children's Privacy
Our services are intended for individuals who are at least 18 years old. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.
10. Third-Party Links
Our website may contain links to external websites not operated by us. We are not responsible for the privacy practices of these third-party sites. We encourage you to review the privacy policies of any website you visit.
11. Changes to This Privacy Policy
We may update this privacy policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes, we will:
- Update the "Last Updated" date at the top of this policy
- Notify you via email if you have provided your email address
- Post a notice on our website homepage
- Request renewed consent where required by law
We encourage you to review this policy regularly to stay informed about how we protect your information.
12. Contact Information
If you have questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Quantum Labs
Aleksanterinkatu 15
00170 Helsinki, Finland
Email: privacy@domain.com
Phone: +358 9 7392 6814